Q  Why does my system hang when I attempt to install CorelDRAW 3 to my 1+ GB hard drive? 

A  This occurs on older revisions of CorelDRAW 3.  Contact Customer Service for information
about obtaining the latest revision of CorelDRAW 3.


Q  Why do I receive the error "Cannot find the file X:\SETUP.EXE (or one of its components).
Make sure the path and filename are correct and that all required libraries are available" whenever
I type the command line for setup and press the ENTER key? 

A  The correct command line to install CorelDRAW 3 is X:\ENGLISH\SETUP.EXE, where X is
the drive letter assigned to the CD-ROM.  


Q   Why are the following error messages displayed at the end of my CorelDRAW 3 setup;
"Unable to show Program Manager group CorelGraphics," followed by "Setup not successful, call
Corel Tech Support."? 

A  Check the Program Manager to ensure that you have not reached the maximum number of
groups. If you have reached the maximum, merge the groups into smaller concentrations.


Q  I am trying to install CorelDRAW 3 to run from the CD-ROM using SETUP2.EXE. The
install program hangs at the beginning of the installation with no hard drive or CD-ROM access.
This occurs after the install path is chosen. How can I install this?

A  Contact Customer Service to request the latest revision of CorelDRAW 3.


Q  I am using disks to install the application. Every time the installation is initiated, the error
message "OUT OF MEMORY, CLOSE ONE OR MORE APPLICATIONS" is displayed. Why?

A  Check to see that the 3.5 inch floppy is not setup as a 5.25 inch floppy. If it is, change it to a
3.5 inch floppy.  Also, use the CHKDSK or SCANDISK commands to check for disk errors.
Refer to the DOS manuals for further information.


Q  During the install the disk spins for a few seconds and then stops. The pointer then becomes
an arrow. What is wrong?

A  Try to install from DOS. You should receive a message to run the SETUP from Windows. If
you don't, and instead receive the error message "Sharing violation on drive a: Abort, Retry, Fail,"
check for SHARE.EXE in the AUTOEXEC.BAT file and comment this file out (use REM). Refer
to the DOS manuals for further information.


Q  At the end of the installation, a message indicates that the "fonts and various sections could
not be added to the System."  How can I resolve this?

A  Use the File Manger to check the size of the WIN.INI file. If the file is near 64 KB, you need
to reduce its size. The following steps will reduce its size and make it possible for the install
program to write to the file.
                                   
1.  Open the WIN.INI file using a text editor such as Notepad.
2.  Remove any sections pertaining to applications no longer on the system.
3.  Delete any references to True Type or Type 1 Fonts no longer on the system.

Contact Technical Support for further assistance.

                                 
Q  What are some of the major sources of installation problems?

A  When you are experiencing installation problems, check the following:
          32-bit disk access (FastDisk).
          Disk cache - outdated SmartDrive.
          Incorrectly configured SmartDrive.
          Third party caching software.
          Caching controllers.
          SCSI - improperly terminated devices.
          Low disk space on the C: drive (for the temporary files).
          Faulty disks or CD-ROMs.
          TSRs, virus checkers, third party shells, etc.
          Bad sectors or cross-linked files (CHKDSK/F or SCANDISK).