# 4016- HP Scanner Issues This fax provides information on the HP scanners currently supported by CorelDRAW 4 applications and some tips on installing them so they are recognized by Corel PHOTO-PAINT and CorelTRACE . 1. The HP ScanJet IIc and HP ScanJet Plus are currently supported, and Corel supplies drivers for these scanners. Hewlett Packard must provide TWAIN compatible scanner drivers for other models. Both of these scanners require the HPSCANER.EXE file to be installed. This file is loaded during Setup and is added to the AUTOEXEC.BAT file as follows: C:\WINDOWS\TWAIN\COREL4\HPSCANER.EXE Note: You will be given the option to modify the AUTOEXEC.BAT file during Setup. If you do not, the scanner will not be seen by any Corel applications. This line is usually placed at the end of the file. Ensure that there are no batch files being run before this line is executed or again, the scanner will not be seen. 2. If using the SCANJET IIC, the following line must appear in CONFIG.SYS: DEVICE=:\PATH\SJII.SYS 3. If using the SCANJET Plus , the following line must appear in CONFIG.SYS: DEVICE=:\PATH\SJDRIVER.SYS These files are supplied by Hewlett Packard and can usually be found in the DeskScan directory. 4. Verify the DeskScan Image Source, is available and working from within CorelTRACE or Corel PHOTO-PAINT. 5. If you are selecting Corel as the Image Source and having problems scanning, open the CORTWAIN.INI file and ensure the following lines are present: ;-END- CURRENTSCANNER=C:\WINDOWS\TWAIN\COREL4\FILENAME.DLL If the line is not there, manually add it and point to the ZSTWAIN.DLL file.