# 5018- Errors printing to a network drive

The following error message may occur when printing any object from CorelDRAW  5 to a
network printer:

"Application Error: CorelDRAW caused a General Protection Fault in Module
CDRGFX50.DLL" 

This error message usually occurs when printing from Windows  95, to a network printer with a
long path name, from an early revision of CorelDRAW. It can also occur when printing to a file
with a path name longer than 19 characters. 

Note: If you suspect this may be an issue, try printing a very simple document to the
network printer in question, for example, a small circle on a standard page.  If you are able
to print anything from CorelDRAW without resulting in the above error message, then this
document will not resolve this problem. For further troubleshooting steps, refer to Fax on
Demand documents: 

5007 - Tips for Printing To A Postscript Device 
5011 - Tips For Non-PostScript Printing 
2010 - General Protection Fault Errors

There are several options available for eliminating General Protection Faults when printing over a
network. The following excerpts were obtained from the Microsoft Windows 95 Knowledge Base
and are known to resolve this issue. Option 3 is the most common method for correcting this
error.

OPTION 1: Connect your printer directly to the local system.

OPTION 2: Use a printer path with 19 or less characters. 

For example, the path: 

      \\server123\printer (19 characters) 
      ...works, but the path 

      \\server123\printer1 (20 characters) 
      ...may not.

As this would involve possibly changing the name of the server or the printer on the server, it may
not be convenient. Also note that spaces in the path name are not supported by CorelDRAW 5.

OPTION 3: Redirect a printer port to the network printer path. 

Under this scenario, the Corel application passes the information to a virtual LPT port, which then
passes the information to the network printer.

To redirect a printer port, close all applications, and perform the following steps: 

1.  Click Start, Settings, Printers. 

2.  Right-click the Network Printer icon, and click Properties. 

3.  Click the Details tab.  The print path should be highlighted in the section titled Print to the
Following Port.  Press CTRL, C to copy that network path to the Windows clipboard.

4.  Click Capture Printer Port.

5.  In the Device box, click the printer port you want to redirect. On most machines, LPT3 is a
good choice. You can select any port that is not physically present on the computer, and that is
not currently being captured.

6.  Click in the Path box, and press CTRL, V to paste the printer path.

7.  If you want to use this printer each time you start Windows 95, enable the Reconnect At
Logon check box, and click OK.

If the printer is in use, if the printer or its server are powered off, or if there are any spaces or
high-ASCII symbol characters in the path name, you may encounter a communication error. Make
sure the printer is turned on and no print jobs are queued, or rename the server or printer if
necessary. If the problems persist, contact Microsoft for further assistance.

8.  Click the button beside Print to the Following Port to get the list menu, and click the virtual
LPT port that was just created.

9.  Click OK

If you own the CorelDRAW 5 Suite, revision G1 addresses this and other issues specific to the
Windows 95 environment. To check your revision from within CorelDRAW, click Help, about
CorelDRAW . If your version is anything but Version 5.00.G1 , contact Customer Service for
information about obtaining the latest revision.