# 6017- Non-PostScript Printing Issues What follows are some common issues associated with printing to non-PostScript printers: "Error 21: Print Overrun" error This message may be generated when printing a CorelDRAW™ 6 graphic in Windows® 95. This error is most likely to occur on the HP® LaserJet Series printers. To resolve this, perform one of the following steps: • Click Start, Settings, Printers. Click the printer icon, and click File, Properties, Device Options. Ensure that Printer Memory setting is accurate. For more information about Printer Memory, contact the manufacturer or consult the device documentation. Disable the Page Protection check box, if available. • Click Start, Settings, Printers. Click the printer icon, and click File, Properties, Graphics. Enable the Use Raster Graphics check box. • Click Print, Options, Options, Special Settings. Click Driver Banding, and click Send Bands to Driver. "Windows could not write to the printer spool file" error This message may be generated when printing complex files in Windows 95. To resolve this, perform one of the following steps: • Click Print, Options, Options, Special Settings. Click Fill Clipping, and click Use Software Clippings for Fills. • Click Print, Options, Options, Special Settings. Click Driver Banding, and click Send Bands to Driver. • Click Print, Options, Options, Special Settings. Click Bitmap Printing, and click Output Entire Bitmap. • Refer to the General Troubleshooting section of this document regarding the Scandisk utility. Bitmaps not printing When printing from CorelDRAW 6 in Windows 95, bitmap objects within a document may not print. To resolve this, perform one of the following steps: • Click Print, Options, Options, Special Settings. Click Bitmap Printing, and click Output in 64 K chunks. • Click Print, Options, Options, Special Settings. Click Driver Banding, and click Send Bands to Driver. White text on a black background does not print When printing from CorelDRAW 6 in Windows 95, text with a white fill that is placed on a black background may not print. This is most likely to occur on the HP LaserJet Series printers. To resolve this, perform one of the following steps: • Click Start, Settings, Printers. Click the printer icon, and click File, Properties, Graphics. Enable the Use Raster Graphics check box. • Click the text using the Pick tool. Apply a very thin outline to the text, about 0.0001 inches, and attempt to print the document • Convert the text to curves by clicking the text with the Pick tool, and clicking Arrange, Convert To Curves. General Troubleshooting In general, non-PostScript printers are subject to system irregularities and configuration issues far more than PostScript printers. If the printing problems are not corrected by the above steps, the following suggestions may assist in determining the cause: • Check the printing functions from another application, i.e. WordPad. This will verify whether communication from the computer to the printer exists. If you are unable to print out of other applications, contact the manufacturer of your printer for more information regarding any known conflicts or driver issues. • An outdated video driver is the cause of most non-PostScript printing issues, because non-PostScript printers rely heavily on the information available from the video card. To test this, click Start, Settings, Control Panel. Double-click the Display icon, and click Settings, Change Display Type. Under Adapter Type click Change and enable the Show all Devices radial button. Click Standard Display Types under the Manufacturer list box and click Standard Display Adapter (VGA) under the Models list box. Click OK. Click Yes to restart Windows. If the file prints correctly with the Standard VGA adapter loaded, contact the manufacturer of your video card to obtain an updated driver. • Verify there is ample memory for Windows to create a spool file. Windows uses three different types of memory, RAM, virtual memory and temporary disk space. RAM is the physical memory that is installed in your computer and works in coordination with virtual memory. Your computer uses these two types of memory as one. If you are running low on RAM, Windows will access virtual memory as assigned in the Control Panel. Temporary memory is accessed by Windows as it performs smaller tasks such as copying a file, or a piece of a file for storage on the hard drive. These files are stored in the TEMP folder, which is located in the Windows folder by default. If a program or Windows is exited in an irregular manner, e.g. system crash, these temporary files may be left on the hard drive, and take up unnecessary disk space. To remove these files, click Start, Programs, MS-DOS Prompt. Type SET and press ENTER. Note the returned information, this is the location of the TEMP folder. Change to the TEMP folder and delete all of the files that end with a .TMP extension, by typing DEL *.TMP. It is also important that the TEMP folder be located on an uncompressed drive with ample space for expansion. You may need to free up some disk space by deleting unnecessary files or by backing up files and deleting them. Be careful not to remove any system files as this may cause further crashes. Reboot the system. • Verify that there are no lost allocation units on the hard drive, by using the ScanDisk utility. To access this utility, click Start, Programs, Accessories, System Tools, ScanDisk. Once all of this disk maintenance has been completed, attempt to print the file again. If the file prints successfully, it may be a good idea to check for similar problems in the future as occasional hard drive maintenance can improve the stability of the computer. If it is still not possible to print the file or there are questions concerning this document, refer to the online Help. Click Help, Technical Support, Printing Support, or contact Corel Technical Support.