# 3851- CorelDRAW™ 8 for Macintosh® Frequently Asked Questions

Please Note:  Some issues do not originate with your Corel software, and therefore work around
solutions are provided to overcome difficulties which may arise from normal use of this application .

General

Q.  Why does the minimum required memory only drop by 47k with virtual memory turned on?

A.  Information regarding virtual memory that's found in the Get Info dialog box for
CorelDRAW™ 8 for Power Macintosh® is inaccurate as much of the application is contained in
Shared Libraries.


Q.  Where can I find the Blend and Extrude Palettes?  

A. These Palettes were under the arrange menu.  They have been removed from the default
workspace of CorelDRAW. To add these Palettes back in with the other menu options, select Edit,
Preferences, Customize.  Alternatively use the Windows workspace.


Q.  There is no index for the Technical Support help file.  How can I do a search?

A.  A new Technical Support help file can be downloaded from ftp.corel.com.


Q.   When I click on an item under INI on Customizable files in the Technical Support help file, a
message appears that states  "That topic cannot be found.  Please contact Technical Support." What
is happening?
 
A.  There is an error in this file.  A new Technical Support help file can be downloaded at
ftp.corel.com


Q.  When I open a file that was created on CorelDRAW™ 6 for the Power Macintosh which has
Type 1 fonts, the text spacing or kerning appears to be different.

A.  This is currently under investigation and is mentioned in the Read Me file.


Q. When I double-click on the Clipart Catalog or another catalog, an error message appears, stating
that the program that created it could not be found.  Why?

A.  Cantos® Cumulus® is a separate application from CorelDRAW 8 for Power Macintosh and it
must first be installed.  Insert disk #1 and go to the folder titled Cantos Cumulus.  Launch "Install
Cumulus Desktop LE".  The catalogs can then be accessed. 


Q.  When trying to run the tutorial, an error stating that "Apple Guide requires that AppleScript be
present in the extension folder" comes up.  What is wrong?

A.  There are a number of extensions that must be present for Draw to operate properly.  The
extensions required to run CorelDRAW are; Apple® Guide, AppleScript®, Kodak® CMS and the
ColorSync™.


Q.  When applying a drop shadow to text that has been distorted or placed in an envelope, the
shadow follows the shape of the text before it was distorted.  Can this be solved?

A.  This is a known issue and is mentioned in the Read Me file.  To solve this, convert the text to
curves, before applying the drop shadow.


Q.  Why do some of my solid fills appear textured, or have a jagged sawtooth pattern through them?

A.  The use of the Twin Turbo Extensions can cause video problems. This Extension ships with the
IMS video card, and CPUs that have the IMS video card installed.  To remedy the problem, disable
the Twin Turbo Extension.  This is done by removing the Extension or pressing the Caps Lock key
on your keyboard while working in CorelDRAW.   An updated extension is available from IMS. 


Printing

Q.  When printing to my PostScript® printer a PostScript error is always generated.

A.  CorelDRAW 8 defaults to PostScript® Level 2.  This setting must match the compatibility level
of your device.  This can be changed by setting it on the PostScript Tab in the Print dialog box.


Q. When printing a lens, transparency or drop shadow, the object does not look as sharp or clean as
it does on the screen.

A. When using lenses, transparencies or drop shadows, the crispness of the output can be altered by
changing the resolution that these items will be rendered at.  This control is located in the Special
Settings on the Miscellaneous tab of the Print dialog.


Filters

Q. When importing a PostScript file some of the extended characters are missing.

A. When importing  PostScript files using the PostScript Interpreted filter extended characters may
not be retained as expected.  Extended characters will be correct if the PostScript document
originated on the Macintosh platform.  If the document was created on the PC this will not be the
case.  To avoid this problem re-save the document on the Macintosh platform prior to import, or
import the file with the Encapsulated PostScript filter. 


Q.  Why can't I edit my EPS files when I import them into CorelDRAW 8?

A. If you import your EPS file using the Encapsulated PostScript filter, a Bitmap representation of
the information in the EPS file is placed on the page. You will note that the Status ar reports the
object as a bitmap with an EPS file attached. If you use the PostScript Interpreted (PS) filter to
import the image into CorelDRAW, the file will open in a vector format that can be edited.