Corel WordPerfect 7

Interactive Trouble Shooting Guide

Details about possible problems can be found in the following Technical Answer Document:

Possible Conflicts with Quarterdeck QEMM ver. 8.00 (or stand-alone MagnaRAM)

Document ID: 1735
Corel WordPerfect Suite 7

Problem / Answer

PROBLEM:
Using Quarterdeck QEMM ver 8.00 (with MagnaRAM) may cause various problems during installation of the Corel WordPerfect Suite 7. These problems can include locking during the installation process, locking during bootup of the system, and the program not being registered properly. It can also cause the system to reboot continually at end of installation.

ANSWER:
Update to QEMM ver 8.01. The problems experienced with ver 8.00 seem to go away with the update. Some users may not have QEMM, but may just have MagnaRAM. This has also caused similar problems.

DETAILS:
The files to update QEMM ver 8.00 to 8.01 are available on the Quarterdeck Internet Page. The site address is:

http://arachnid.qdeck.com/qdeck/products/QEMM/patch.html (QEMM needs to be in upper case).

More information about this patch is available at this internet site.

To determine what version of QEMM is being used, run QEMM X at a DOS prompt. The date and time stamp of QSETUP.EXE can also be checked to verify what version is being used. If QEMM 8.01 is being used the time stamp will be 8:01am.

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Last Updated: March 9, 1997
Copyright © 1997 Corel Corporation.