DOCUMENT:Q141412 26-MAY-2001 [homekids] TITLE :Encarta 1995: Mindmaze May Hang with 8-bit Sound Blaster Cards PRODUCT :Microsoft Home Kids Products PROD/VER::1995 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh ------------------------------------------------------------------------------- SYMPTOMS ======== If your computer system has a Sound Blaster 8-bit sound card installed and you attempt to run the Encarta 1995 MindMaze game, your system may hang (stop responding). No error message is displayed. RESOLUTION ========== Use one of the following two methods to turn the MindMaze Music and Sound Effects off. Method 1 -------- 1. On the MindMaze menu, click the Sound Option. 2. Click the Off option for both Music and Sound Effects. 3. Click OK to close the Sound Options dialog box. NOTE: Method 1 only works if MindMaze does not hang when starting. If MindMaze hangs when starting, use Method 2 to turn off sounds. Method 2 -------- 1. Using a text editor such as Notepad in Windows 3.x, or WordPad in Windows 95, open the Encarta.ini file located in your Windows folder. 2. In the [Mindmaze95] section, change the following entries: SoundOn=0 MusicOn=0 NOTE: If your Encarta.ini file does not include a [MindMaze95] section, add the section with the above lines at the bottom of the file. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta for Windows, 1995 edition. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ Turning off the MindMaze sounds options off will not affect other sounds in Encarta. The third-party products mentioned here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1995 multi media multimedia multi-media lock locked hung freeze mmtitles kbmm soundblaster win95 ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEnCyc1995Mac Version : :1995 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.