No folder(s)

If MarkVision does not display your folders, and during login you see:

A message that indicates there was an error reading folders.

Possible causes:

User actions:

Contact your administrator.

Administrator actions:

From the Services control panel, verify the MarkVision Server is running on the Web server. If it is not running, stop and restart service. If the service is running, ask the user to recreate their folders (Folder Configuration task Add).

All folders are missing (no login error messages).

Possible causes:

User actions:

Recreate the folders (Folder Configuration task Add).

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