Device not responding message appears

  1. Make sure the printer is turned On (|) and is ready.
  2. Make sure the LAN cable is plugged into both the print server and into the LAN and is working properly.
  3. If you are using an INA:
  4. If you are using an ENA:
  5. PING the print server.
  6. Use MarkVision to see if the server can contact the printer.
  7. Compare the IP address of the print server to the address stored for the network printer in the name server or /hosts file. If the addresses do not match, edit the /hosts file or update the name server to correct the address.
  8. Print a setup page from the print server. If the page prints, the connection between the print server and the printer is working correctly. If the page does not print, check all physical connections.

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