How do you create Actions?
The following steps are an example of how to create an Action in MarkVision Messenger. This sample Action will send an e-mail message to a fictional address, paper@jam.com whenever a printer monitored by the MarkVision Server enters a Paper Jam state. More detailed instructions on configuring Actions can be found in the MarkVision Messenger User's Guide, which you can access from MarkVision Messenger by clicking Help.
- After logging in to MarkVision Messenger, click Create New.
- Type in the name of the Action (required).
- Type in a description of the Action (optional).
- Type in notes about your Action (optional).
- Click the "Next" arrow.
- Choose whether to make your Action private (the Action is only available to you) or public (the Action is available to all users), and click the "Next" arrow.
- Choose the event that will trigger the Action. For this example, select Paper Jam from the Events list, and then click the blue arrow to add Paper Jam to the Selected Events box.
- Click the "Next" arrow.
- Select your method of device selection. You can choose to:
- Monitor All Devices on the MarkVision Server
- Monitor Devices in a Specified Folder
- Monitor Selected Devices
- For this example, click Monitor All Devices on the MarkVision Server, and then click the "Next" arrow.
- Select the type of command your Action will execute. For our example, click Send SMTP E-mail, and then click the "Next" arrow.
- In the SMTP Mail Server box, enter your SMTP Mail Server (mailserver.mycompany.com, for example). In the From: box, enter your e-mail address. Click the "Next" arrow.
- Now compose your e-mail message.
- In the To: box, type in the fictional paper@jam.com.
- If you wish to carbon copy (Cc) someone, type in the appropriate address in the Cc: box.
- For this example, type in Paper Jam in the Subject: box.
- In the Body: box, type in: There is a paper jam at: source.ipAddress, model: source.model, then click the "Next" arrow.
Note: Both source.ipAddress and source.model are Keywords. Select them from the Keywords list and move them to the Body: box by clicking the blue arrow. The source.ipAddress keyword will contain the TCP/IP network address (if applicable) of the print server to which the printer is attached. The source.model keyword will contain the model name of the printer. Many keywords are available in MarkVision Messenger, and a description of each can be found in the Keyword Detail box, directly under the Keywords list.
- Select the type of filter for your action:
- Trigger on Active would send an e-mail whenever a printer enters a Paper Jam state.
- Trigger on Either Active or Clear would send an e-mail whenever a printer enters or exits a Paper Jam state.
- Custom allows you to create your own filter script.
For this example, click Trigger on Active, and then click the "Next" arrow.
- You will now see a summary of your action. Click Yes to enable the Action.
Results of this example:
If a printer monitored by MarkVision Professional enters a Paper Jam state, an e-mail will be sent to the fictional paper@jam.com. The subject will be "Paper Jam," and the body will be similar to:
There is a paper jam at: 123.123.123.123, model: generic printer.
In this example, 123.123.123.123 is the TCP/IP network address of the print server to which the printer is attached and generic printer is the model name of the printer.
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