IBM Beacon Awards 2001 Customer Reference Form

Business Partner Nominee Information

Business Partner:	

Contact Name:	

Phone Number:	

Electronic Address:	

Name of nominated product / solution (if any):
			
Customer Information

Contact Name: 	

Company:		

Phone Number:	

Relationship (Customer, Industry Analyst, IBM Business Partner): 

Electronic Address:	

Testimonial

How would you describe your overall satisfaction with the value you receive from doing business with the nominee?

How would you describe the degree to which doing business with the nominee helps you better serve your own customers?

All things being equal, how likely are you to engage the services of the nominee in the future?

How likely would you be to recommend the services of the nominee to other businesses or business associates?

Please rate the nominee in each of the following areas as: Excellent, Very Good, Good, Fair, or Poor

Technical Support	:		
Responsiveness:			
Follow Through:				
Innovativeness of Solution:
Expertise:		
Value of Solution Delivered:
Integrity:		
Quality of Solution:

Legal

Should this nomination be selected as a winner or finalist, would you allow IBM’s Public Relations firm to interview you for advertising and other promotional opportunities? (yes or no)