If you have questions about installing, using, or maintaining this product, contact Rational Technical Support as follows.
Your location |
Telephone |
Facsimile |
|
North America |
(800) 433-5444 (408) 863-4000 |
(781) 676-2460 |
support@rational.com |
Europe, Middle East, Africa |
+31 (0)20 4546 200 |
+31 (0)20 4546 202 |
support@europe.rational.com |
Asia Pacific |
+61 2 9419 0111 |
+61 2 9419 0123 |
support@apac.rational.com |
When you contact Rational Technical Support, please be prepared to supply the following information:
§ Your name, company name, telephone number, and e-mail address
§ Your operating system, version number, and any service packs or patches you have applied
§ Product name and release number
§ Your case ID number (if you are following up on a previously reported problem)
If you need help with a customized SoDA template that references specific objects within a dynamic domain such as ClearQuest or RequisitePro, please provide a copy of the template and a sample of your source environment that includes the referenced objects. These are very useful in debugging problems.