Problem Analysis TYPE7

Use this window to identify a person IBM can contact about the problem, and to specify how to contact IBM to request service.

Provide the following information, then select Request Service:

Controls
Customer name
Type the name of the person IBM can contact about the problem.
Customer phone
Type the phone number of the person IBM can contact about the problem.
Transmission type
Select how to contact IBM to request service, through automatic transmission or manually by telephone.

You can find more detailed help on the following elements of this window:

Modem transmission
Voice transmission
Transmission type
Request Service
Cancel
Help