Enable remote service requests

To enable or disable remote service, select Enable remote service requests. You can review or change the current setting of the check box:

About remote service

Remote service is two-way communication between the Hardware Management Console and the IBM Service Support System (commonly known as RETAIN) for the purpose of conducting automated service operations.

Using remote service reduces the operator interaction needed to complete some service operations and provides some console tasks with another source or destination for sending or receiving service information. For example, by using remote service: