Service Management contains a categorized or alphabetic view of tasks and their descriptions used to service the Hardware Management Console (HMC).
To display the tasks in the work pane:
If you want to see what level of the HMC you are currently working with, point your mouse over HMC Version found at the top of the work pane.
If you want an alphabetic listing of the tasks, click Alphabetical List in the upper right corner of the work pane. Click Categorized List to go back to the task categories.
Note: | If you are accessing the HMC remotely, some tasks do not display. |
The following alphabetic list of Service Management tasks are represented in the work pane depending on the task roles defined to your user ID.
Create Serviceable Event
Format Media
Load Serviceable Events
Manage Connection Monitoring
Manage Customer Information
Manage Dumps
Manage eService Registration
Manage Inbound Connectivity
Manage Outbound Connectivity
Manage POWER4 Service Agent
Manage Remote Connections
Manage Remote Support Requests
Manage Serviceable Event Notification
Manage Serviceable Events
Manage Systems Call-Home
Transmit Service Information