Unable to lock the modem.

This is a return from an internal Hardware Management Console program. A probable cause for this message is another program's use of the modem. Wait for the program to release the modem and repeat the test. If the failure continues to occur, contact your next level of support for problem resolution and have them collect the /var/log/messages, the iqyylog.log files, and any file in the /var/lock directory that begins with the text LCK. .