What do I do if the Platform Management Console (WEBGUI) is not accessible under heavy load?

You may see an error "Cannot solve frameset required ...". This may be caused by low memory on the web server. If there is additional memory available on the server, you can increase the maximum memory.

To increase the memory allocated for Tomcat:

  1. Shutdown WEBGUI service: by egosh service stop WEBGUI

  2. Edit wsm.conf in $EGO_CONFDIR/gui/conf and change the Java startup options. Set the Java start up options to increase the memory allocation. The default is as follows: JAVA_OPTS="-Xms64M-Xmx512M" where "-Xms64m" means the minimum memory is 64M "-Xmx512M" means the maximum memory is 512M

  3. Start WEBGUI service: egosh service start WEBGUI

If this does not help, the machine running the WEBGUI may be under heavy load. Try running the WEBGUI service on a more powerful machine.