The purpose of the Assigned Workload pod is to provide supervisors with a list of the users who are currently reporting to them, as well as their current assigned workload totals. This helps supervisors gauge an idea of how workloads are being managed or require balancing across the team. The main features of the pod includes:
- Display of all users who are reporting to the supervisor.
- The user's name link opens the user workspace tab.
- The 'Assigned' total includes the total number of integrated cases, product delivery cases, service plans, appeals and investigations assigned to that user.
- The number of users displayed in the pod against the overall number of users assigned to the supervisor.
- The 'My Users' link navigates the user to the full list page.