Chapters in this Guide

Using Strategy Patterns to Customize CPM: This chapter provides a brief description of the types of customization points that are available in CPM and how agencies can use them in a supported manner.
Using Events to Add Custom Processing to CPM: This chapter describes the events that can be used by agencies to add functionality before and/or after a piece of functionality is executed.
CPM Workflow Process Definitions: This chapter lists and details CPM Workflows that can be customized by the agency
CPM Products and Rule Sets: This chapter describes CPM products and Rule Sets.
CPM Financials: This chapter describes CPM Financials.
CPM Taxonomy: This chapter describes CPM Taxonomy.
Compliancy: This chapter describes compliancy information that should be kept in mind before any customization.
Appendix: This chapter provides appendixes.