Introduction

This section describes the IBM Cúram Universal Access web services and how to develop peer code to communicate with those web services.

In some scenarios, customers will deploy IBM Cúram Universal Access to handle interactions with clients over the Internet, but will use an existing legacy system for case processing. To cater for these scenarios, IBM Cúram Universal Access can be configured to communicate with various remote systems using web services.

Universal Access supports the following outbound web services:

• Send an application for benefits.
• Withdraw an application for benefits.
• Send a Life Event.

Cúram Universal Access supports the following inbound web services:

• Create a citizen account on Universal Access.
• Link a user to a remote system (gives them the right to send information to those systems and receive information from them in turn).
• Unlink a user from a remote system.
• Receive an update to the status of a submitted application.
• Receive an update to the status of a request to withdraw an application.
• Receive a citizen message (for display on a citizen account home page).
• Receive payment information.
• Receive case contact information.