Date:            Tue Jan 14 13:22:18 CDT 2002

Patch:           1.1-MSE-0002

Component:       Tivoli Management Solution for Exchange

General Description:    Patch 0002 for MSE 1.1

Problems Fixed:
 IY22299 Portmapper fix for UNIX

 [Previously released]
 IY25214 -Tec adapter/Source and class are reversed in TEMS events
 IY24491 -TEMS formatting output incorrectly-double nested quote issue

Architecture(s): w32-ix86

Patches superseded by this patch: 1.1-MSE-0001

Dependencies: none

Database changes and Special Considerations: none

 Platforms Supported
  Windows NT, service pack 5
  Windows NT, service pack 6
  Windows 2000
  Windows 2000, service pack 1
  Windows 2000, service pack 2
  Windows XP Professional

 Software Environments:
 The current release of Tivoli Enterprise Management Solutions was 
 tested with the following software environments:
   Exchange 5.5
   Exchange 2000
   SQL Server 6.5
   SQL Server 7
   SQL Server 2000

 The following major enhancements have been made since the 
 previous release:

 Tivoli Enterprise Management Solutions now includes the 
 WindowsNT-2000Server solution. This solution monitors common 
 problems on Windows computers and archives general performance 
 information on a regular basis. Included in this archived data 
 is Exchange summary information used by the Exchange summary 
 reports and graphs. Additional reporting and graphing is available 
 for the other archived data written by this solution.

 The following additional changes have been made to the product 
 since the previous release:

 The remote installation has been fixed to maintain the current 
 auto-start settings.

 The remote installation procedure now works in environments 
 restricted to 8.3 filenames.

 The remote installation procedure has been modified to handle 
 installations to remote computers running Exchange2000.

 The Tivoli Enterprise Management Solutions installation has been 
 enhanced to automatically fix mismatches in statistic domains 
 defined from the Windows performance monitor. This means that 
 statistic domains defined as scalar, but existing in the Windows 
 performance monitor as enumerated, will be changed to enumerated. 
 Also, enumerated statistics existing as scalar in the performance 
 monitor will be changed to scalar. This fixes a problem starting 
 the Exchange 2000 solution.

 When the Event Service is configured to create EVT files, any 
 "#" character in any field will be removed.

 A change has been made in the way memory is allocated while 
 collecting performance statistics. This optimizes the CPU usage 
 of the rule engine running on Terminal Servers.

 A problem with connections to ports accumulating in the "Close_Wait" 
 state has been fixed in the Rule Service and the TCP/IP Service.

 The Remote Event Service has been enhanced to monitor the 
 other services. If it finds that any of the services 
 (set to auto-start) is not running, it will attempt to restart it.

 A problem collecting files that have commas in their names has 
 been fixed. Previously, commas in filenames resulted in the improper 
 enumeration of files in a directory.

 A problem collecting memory statistics on computers with more than 
 2 Gigabytes of memory has been fixed.

 A problem with the EVT_TEXT statistic (the text of an event 
 collected from the Windows event log) has been fixed. Previously, 
 under some circumstances, this statistic did not return correct 
 information.

 A problem with times of day being written to the event database 
 containing "60" in the seconds field has been fixed. For example, 
 an incorrect time of "08:59:60" is now correctly written as 
 "09:00:00".

 A problem which would cause a rule to execute repeatedly has 
 been fixed. This problem was seen when a rule was scheduled 
 to execute within 2 seconds of the top of the hour (for 
 example, a rule with a one or two second interval).

 The collection of services statistics has been modified to 
 prevent the occurrence of a memory leak in SERVICES.EXE. 

 A problem with the disk busy statistics and the disk queue 
 length statistics on Windows 2000 has been fixed. These 
 statistics previously returned zero values when running 
 on a Windows 2000 computer.

 A problem that caused the Statistics Builder to die when 
 you double-click in the white area of the right pane has been 
 fixed.

 A problem that caused the Statistics Builder to die when 
 you entered a very large number for statistic length (for 
 ASCII file statistics) has been fixed. Now, you can no longer 
 enter a statistic length greater than 99.

 The timeout value used by the reporting facility has been 
 increased. This avoids receiving timeout values when querying 
 a very large performance database.

 The reporting and graphing facility has been optimized to 
 handle long lists of entities (such as users or processes). 
 The selection screen will load much faster now.

 A problem running the system uptime reports and graphs when 
 the Windows regional settings is set to U.K. English has 
 been fixed.

 The "fixed state" field in the event database is now initialized 
 with a value of "N", allowing operations on this field from the 
 event monitor to work correctly.

 The web event monitor installation now handles the case when the 
 Heroix Central Event Collection database exists prior to the 
 installation.

 The web event monitor has been modified to properly display 
 events with null rule names.

 The web event monitor has been modified to handle non-numeric 
 severities in the Server Health view.

 A problem displaying hidden events in the web based event 
 monitor has been fixed.

 The SQLDBCreate utility program has been modified to increase 
 the size of some of the fields in the Exchange table.

 The SQLServer 7 solution has been enhanced to support 
 database names that contain spaces.

 The classes of the events created by the Exchange and SQL 
 Server solutions have been changed to be either "EXCHANGE" 
 or "SQLSERVER". This was done to be consistent with the classes 
 defined by SendTEC

 SendTEC:
 Changes since the previous release

 The following changes have been made since the previous release:

 The Class and Source of events sent to the TEC server have been 
 reversed. Previously, all events sent by SendTEC were assigned 
 a class of "TEMS". The actual class of the event became the event's 
 source. Now, the class of the event sent to the TEC server will 
 remain the same, and the source of each event will be "TEMS".

 If an event contains embedded double quotes, SendTEC will change 
 the double quotes to single quotes.

Files replaced or added by this Patch:
 SendTEC\bin\edaSendTEC.exe
 sendTEC\bin\libteceif.dll
 SendTEC\examples\config\robomon.baroc
 SendTEC\documentation\1.1-MSE-0001.doc
 TEMS\processes\Exchange2000.RUL
 TEMS\processes\SQLServer2000.RUL
 TEMS\processes\SQLServer7.RUL
 TEMS\processes\WindowsNT-2000Server.RUL

Patch Contents: -  w32-ix86
                    1.1-MSE-0002.exe

Applying the patch:

     NOTE: ALWAYS MAKE SURE THAT YOU HAVE A VIABLE BACKUP BEFORE 
     INSTALLING ANY SOFTWARE.

  w32-ix86:

  1. Run the installation program by Double-clicking 1.1-MSE-0002.exe

  2. Following the product installation guide to import the new
        robomon.baroc found in SendTEC\examples\config into your
        installed TEC installation.

Additional installation instructions: 

 The patch install follows the process that the standard "NT services" 
 naming conventions is used.  For example: SendTEC[1] is listed when 
 a "net start" command is issued in a command window.  The install 
 will attempt to stop the first 9 services registered as SendTEC[..].
 If this naming convention is not used, you must manually stop the 
 SendTEC services before installing.

 The patch will attempt to find the directory location to the rule's. 
 It will look in the following directories for the "processes" 
 directory:
   WINNT\Profiles\All Users\Application Data\Heroix\TEMS
   Documents and Settings\All users\Application Data\Heroix\TEMS
   Program Files\TEMS

  If it cannot find the "processes" directory, the install will prompt
  for location to the process directory.  If this is not supplied then
  the patch install will abort.
 
 TEC Server Changes:

 The new baroc file in SendTEC\examples\config\robomon.baroc will need to
 to copied to the TEC server and the active rules updated with the baroc
 file.  The existing rules file SendTEC\examples\config\robomon.rls does
 not need modification.  The new combination needs to be imported,
 compiled and loaded to the active rule set.  See the TEC User Manual for
 additional information on this process.

 Note that if TEC server 3.7x is being used, it must be at least TEC
 3.7.1 and TEC 3.7.1 Patch 1 must be installed.

Known defects: none
