Troubleshooting
This chapter describes troubleshooting for the Tivoli SecureWay
Application Management Toolkit. The first section, Preventing Perl
Problems for Multiple Users, describes how to avoid problems with
the cygwin version of Perl supporting multiple users. The second
section, Troubleshooting with Logs on page 76, describes the
various logging mechanisms available. The third section, Frequently
Asked Questions on page 79, provides answers to common
questions.
Preventing Perl Problems for Multiple Users
Two versions of Perl (cygwin and ActivePerl) have been tested on
Windows NT/2000 systems with the Application Management
Toolkit. The cygwin environment supports multiple users; however,
by default, the installation only configures a single user. Subsequent
use by other users may cause problems such as not finding include
paths for Perl, missing libraries, or an incorrectly configured bash
environment.
To prevent these problems, it is recommended that you set up a
system-wide mapping of directories for use with the cygwin
environment. This is supported using the mount command. The
following example will create a mapping between C:/Cygwin and
/:
mount -s C:/Cygwin /
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Tivoli® SecureWay Application Management Toolkit Guide