Troubleshooting This chapter describes troubleshooting for the Tivoli SecureWay Application Management Toolkit. The first section,  “Preventing Perl Problems for Multiple Users,”  describes how to avoid problems with the cygwin version of Perl supporting multiple users. The second section,  “Troubleshooting with Logs” on page 76, describes the various logging mechanisms available. The third section,  Frequently Asked Questions” on page 79, provides answers to common questions. Preventing Perl Problems for Multiple Users Two versions of Perl (cygwin  and  ActivePerl) have been tested on Windows NT/2000 systems with the Application Management Toolkit. The cygwin environment supports multiple users; however, by default, the installation only configures a single user. Subsequent use by other users may cause problems such as not finding include paths for Perl, missing libraries, or an incorrectly configured bash environment. To prevent these problems, it is recommended that you set up a system-wide mapping of directories for use with the cygwin environment. This is supported using the  mount  command. The following example will create a mapping between  C:/Cygwin  and /”: mount -s C:/Cygwin / 5 75 Tivoli®  SecureWay Application Management Toolkit Guide