IBM Tivoli Software IBM Tivoli Software

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Receiving weekly support updates

To receive weekly e-mail notifications about fixes and other software support news, follow these steps:

  1. Go to the IBM Software Support Web site at http://www.ibm.com/software/support.
  2. Click My support in the upper right corner of the page.
  3. If you have already registered for My support, sign in and skip to the next step. If you have not registered, click register now. Complete the registration form using your e-mail address as your IBM ID and click Submit.
  4. Click Edit profile.
  5. In the Products list, select Software. A second list is displayed.
  6. In the second list, select a product segment, for example, Application servers. A third list is displayed.
  7. In the third list, select a product sub-segment, for example, Distributed Application & Web Servers. A list of applicable products is displayed.
  8. Select the products for which you want to receive updates, for example, IBM HTTP Server and WebSphere Application Server.
  9. Click Add products.
  10. After selecting all products that are of interest to you, click Subscribe to email on the Edit profile tab.
  11. Select Please send these documents by weekly email.
  12. Update your e-mail address as needed.
  13. In the Documents list, select Software.
  14. Select the types of documents that you want to receive information about.
  15. Click Update.

If you experience problems with the My support feature, you can obtain help in one of the following ways:

Online
Send an e-mail message to erchelp@ca.ibm.com, describing your problem.
By phone
Call 1-800-IBM-4You (1-800-426-4968).

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