Copyright International Business Machines Corporation [2006, 2010].
All rights reserved. US Government Users Restricted Rights - Use,
duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.

PRODUCT     : Netcool/Proviso
INTERIM FIX : 4.4.3.3-TIV-PROV-IF0095
RELEASE     : Tivoli Netcool Proviso v4.4.3.3
DATE        : 2012/02/09
LAST UPDATE : 2012/02/09

You should print and read this document and all associated references
before applying this maintenance package. The online page where this
package was downloaded is the most up to date information and supersedes
all other versions of this document.

I. MAINTENANCE DELIVERY VEHICLE:
  Interim Fix:
     4.4.3.3-TIV-PROV-IF0095

  Supersedes:
     None.

  Content:
     This is the interim fix to update the Percent of value over Threshold if threshold duration time is greater than zero.

  Internal:
     802734  IZ74735 "MAX_PCT_OVER" SHOWS "0%" DESPITE METRIC IN VIOLATION STATE

  APARS:
     IZ74735 "MAX_PCT_OVER" SHOWS "0%" DESPITE METRIC IN VIOLATION STATE

II. PREREQUISITES:
	Tivoli Netcool Proviso v4.4.3.3

III. INSTALLATION INSTRUCTIONS:
   IMPORTANT NOTES:
      INSTALLING ON TOP OF NON-SUPERSEDED INTERIM FIXES.
         If you are installing this package on systems where previous
         interim fixes or fixpacks have been applied, that are not 
         superseded by this package, you may loose the fixes provided 
         by IBM Support. Please review carefully the binaries changed
         sections of the packages or contact IBM Support for further
         assistance.

GENERAL INSTALLATION

Deploying the patch to DC installations
--------------------------------------------------------
1. You must have received or downloaded the maintenance package from IBM Support.
The maintenance package contains the Maintenance Descriptor File, an XML file that
describes the contents of the Maintenence Delivery Vehicle.

2. Log in as pvuser.

3. copy the patch: IF0095.pvst to the state directory in DC_HOME for each machine with a running DC component.

4. Bounce the affected components: UBA.

IV. UNINSTALLATION INSTRUCTIONS:

V. MODIFIED FILES:

VI. KNOWN DEFECTS OR LIMITATIONS:
	None.

VII. ADDITIONAL INFORMATION:

VIII. BACKWARD COMPATIBILITY
     None

IX. CONTACTING IBM SOFTWARE SUPPORT
     IBM Software Support provides assistance with product defects.

     Before you submit your problem to IBM Software Support, ensure that your 
     company has an active IBM software maintenance contract, and that you are 
     authorized to submit problems to IBM. The type of software maintenance contract 
     that you need depends on the type of product you have:

     For IBM distributed software products (including, but not limited to, Tivoli, 
     Lotus, and Rational products, as well as DB2 and WebSphere products that run 
     on Windows or UNIX operating systems), enroll in Passport Advantage in one of 
     the following ways:

     Online: 
     Go to the Passport Advantage Web site at 
     http://www.lotus.com/services/passport.nsf/WebDocs/Passport_Advantage_Home
     and click How to Enroll.

     By phone: 
     For the phone number to call in your country, go to the "Contacts" page of 
     the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/contacts.html
     and click the name of your geographic region.

     If you have IBMLink, CATIA, Linux, S/390, iSeries, pSeries, zSeries, or another 
     support agreement, go to the IBM Support Line Web site at 
     http://www.ibm.com/services/us/index.wss/so/its/a1000030/dt006.

     For IBM eServer software products (including, but not limited to, DB2 and 
     WebSphere products that run in zSeries, pSeries, and iSeries environments), you can 
     purchase a software maintenance agreement by working directly with an IBM sales 
     representative or an IBM Business Partner. For more information about support for 
     eServer software products, go to the IBM Technical Support Advantage Web site at 
     http://www.ibm.com/servers/eserver/techsupport.html.

     If you are not sure what type of software maintenance contract you need, call 
     1-800-IBMSERV (1-800-426-7378) in the United States. From other countries, go to 
     the "Contacts" page of the IBM Software Support Handbook at 
     http://techsupport.services.ibm.com/guides/contacts.html and click the name of 
     your geographic region for phone numbers of people who provide support for your location.

     To contact IBM Software support, follow these steps:
      1. Determine the business impact of your problem.
      2. Describe your problem and gather background information.
      3. Submit your problem to IBM Software Support.

     Determine the business impact of your problem:
     When you report a problem to IBM, you are asked to supply a severity level. Therefore, 
     you need to understand and assess the business impact of the problem that you are reporting.
     Use the following criteria:

     Severity 1
     The problem has a critical business impact: You are unable to use the program, 
     resulting in a critical impact on operations. This condition requires an 
     immediate solution.

     Severity 2
     This problem has a significant business impact: The program is usable, but 
     it is severely limited.

     Severity 3
     The problem has some business impact: The program is usable, but fewer 
     significant features (not critical to operations) are available.

     Severity 4
     The problem has minimal business impact: The problem causes little impact on
     operations, or a reasonable circumvention to the problem was implemented.

    Describe your problem and gather background information
     When describing a problem to IBM, be as specific as possible. Include all
     relevant background information so that IBM Software Support specialists can
     help you solve the problem efficiently. To save time, know the answers to
     these questions:

      What software versions were you running when the problem occurred?

      Do you have logs, traces, and messages that are related to the problem symptoms?
      IBM Software Support is likely to ask for this information.

      Can you re-create the problem? If so, what steps do you perform to re-create
      the problem?

      Did you make any changes to the system? For example, did you make changes to the
      hardware, operating system, networking software, or other system components?

      Are you currently using a workaround for the problem? If so, please be prepared to
      describe the workaround when you report the problem.

    Submit your problem
    You can submit your problem to IBM Software Support in one of two ways:

    Online: Go to the Submit and track problems tab on the IBM Software Support site at 
    http://www.ibm.com/software/support/probsub.html. Type your information into the 
    appropriate problem submission tool.

    By phone: For the phone number to call in your country, go to the "Contacts" page 
    of the IBM Software Support Handbook at 
    http://techsupport.services.ibm.com/guides/contacts.html 
    and click the name of your geographic region.

    If the problem you submit is for a software defect or for missing or inaccurate 
    documentation, IBM Software Support creates an Authorized Program Analysis Report 
    (APAR). The APAR describes the problem in detail.

    Whenever possible, IBM Software Support provides a workaround that you can implement 
    until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on 
    the Software Support Web site daily, so that other users who experience the same 
    problem can benefit from the same resolution.
 Created/Revised by    Creation/Update  Summary of Changes               
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 KB			  2012/02/09	 Document created                 
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