Introduction

Efficient business process management and continuous process improvement require managers to monitor their business processes regularly. Competitive pressures require management to effectively identify and rigorously assess process changes that are needed to meet the demands of market changes. Assessment of the effectiveness of changes in business strategies requires monitoring of business processes.

The BI Monitor has been built to fulfill these requirements. BI Monitor is a Java-based and Web-based client/server application that allows operation on virtually any platform. The following sections give a brief introduction to the BI Monitor architecture and a description of the steps necessary to deploy the BI Monitor in order to use it for monitoring business processes.