Efficient business process management and continuous process improvement require managers to monitor their business processes regularly. Competitive pressures require management to effectively identify and rigorously assess process changes that are needed to meet the demands of market changes. Assessment of the effectiveness of changes in business strategies requires monitoring of business processes.
The WBI Monitor has been built to fulfill these requirements. WBI Monitor is a Java-based and Web-based client/server application that allows operation on virtually any platform. The following sections give a brief introduction to the WBI Monitor architecture and a description of the steps necessary to deploy the WBI Monitor in order to use it for monitoring business processes.