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This set of diagnostic tools and documentation is most often used within the context of a IBM PMR (Problem Management Report) which has been opened to investigate a suspected problem with IBM HTTP Server. In that situation, any questions or concerns with these tools and documentation should be raised in the PMR.
In other situations, where a PMR has not been opened or the question or concern is unrelated to a PMR, best-effort support is available in a public forum at http://www.ibm.com/developerworks/forums/forum.jspa?forumID=287.