SRN |
FRU List |
Problem |
1XXXX
|
Disk drive (100%)
|
SRNs with most significant bit equal to 1
Description: Disk drive error.
Action: Exchange the FRU for a new FRU.
Note: In this SRN, an X represents a digit 0 through F.
|
10104
|
None
|
Description: Format in progress.
Action: Wait for the formatting operation to end, then run
concurrent diagnostics to ensure that no more problems exist.
|
10112
|
None
|
Description: Format degraded. A Format operation has been ended
before it has completed.
Action: Use the Format service aid to format the disk drive
module.
|
1022F
|
Disk drive (100%)
|
Description: Critical over-temperature has been detected.
Action: A disk drive has reported an over-temperature condition. If the disk
drive enclosure monitors temperatures, use the enclosure service guide to isolate
the problem. If the enclosure temperature is not excessive, replace the disk drive.
|
-
|
-
|
SRNs with most significant bit equal to 2
|
20PAA
|
Disk drive (45%)
SSA attachment (45%)
External SSA cables, Fibre-Optic Extenders or fibre optic cables (6%)
Frame assembly (2%)
Bypass card (2%)
|
Description: An open SSA link has been detected.
Action: Use RSM to determine where the SSA link is broken (see the
Physical View to isolate the problem)
|
21PAA
to
29PAA
|
Disk drive (45%)
SSA attachment (45%)
External SSA cables, Fibre-Optic Extenders or fibre optic cables (6%)
Frame assembly (2%)
Bypass card (2%)
|
Description: An SSA "Threshold exceeded" link error has been detected.
Action: Go to the SRN table in the user or maintenance information for
the SSA device and follow the instructions for this SRN.
|
2A002
|
Disk drive (50%)
SSA attachment (50%)
|
Description: Async code 02 has been received. A
software error has probably occurred.
Action: Go to the SRN table in the user or maintenance information for
the SSA device and follow the instructions for this SRN.
|
2A003
|
Disk drive (50%)
SSA atachment (50%)
|
Description: Async code 03 has been received. A
software error has probably occurred.
Action: Go to the SRN table in the user or maintenance information for
the SSA device and follow the instructions for this SRN.
|
2A004
|
Disk drive (50%)
SSA attachment (50%)
|
Description: Async code 04 has been received. A
software error has probably occurred.
Action: Go to the SRN table in the user or maintenance information for
the SSA device and follow the instructions for this SRN.
|
2A005
2A006
2A106
|
Power supply assembly (46%)
Fan assembly (46%)
Controller card assembly (5%)
Frame assembly (3%)
|
Description: Async code 06 has been received. This code indicate that one
or more Disk drives have detected the loss of redundant power or cooling.
Action: Go to the SRN table in the user or maintenance information for
the SSA device and follow the instructions for this SRN.
|
2A206
|
Disk drive (100%)
|
Description: A Disk drive has detected that one or more of its SSA links
has failed the POSTs.
Action: Use RSM to determine where the break is in the SSA loop.
Run concurrent diagnostics to the Disk drives that
are nearest to, and on each side of, the place where the link is broken.
The diagnostics will show which Disk drive detected the problem.
|
2FFFF
|
None
|
Description: An async code that is not valid has been
received.
Action: Go to the SRN table in the user or maintenance information for
the SSA device and follow the instructions for this SRN.
|
-
|
-
|
SRNs with most significant bit equal to 3
|
300C0
301C0
|
Power supply assembly (46%)
Fan assembly (46%)
Controller card assembly (5%)
Frame assembly (3%)
|
Description: A health check has reported that one or more Disk drives
have detected the loss of redundant power or cooling.
Action: Use RSM to find which enclosure device has a problem. (Use the
enclosure lists and views to isolate the problem.)
|
303FE
|
Disk drive (100%)
|
Description: A disk drive microcode error has been detected.
Action: Go to 'Software and Microcode Errors' in your Maintenance Guide
before exchanging any FRUs |
303FF
|
Disk drive (100%)
|
Description: A SCSI status that is not valid has been received.
Action: Go to the SRN table in the user or maintenance information for
the SSA device and follow the instructions for this SRN.
|
31000
|
Disk drive (100%)
|
Description: The Disk drive has been reset by the attachment. The
disk drive may be going to fail.
Action: If the disk drive can still be accessed, the user should create
a backup of all the data from this disk drive, then remove the disk drive
from the system configuration. Exchange the FRU for a new FRU.
|
33PAA
|
External SSA cables (30%)
Internal SSA connections (30%)
Device (30%)
SSA adapter card (10%)
|
Description: Excessive link reconfigurations have been detected.
Action: Go to the SRN table in the user or maintenance information for
the SSA device and follow the instructions for this SRN.
|
34000
|
Device (90%)
External SSA cables (5%)
Internal SSA connections (5%)
|
Description: The adapter cannot initialize a device. This problem might
be badly affecting the SSA loop. If the device was a member of a RAID array,
you might not be able to list this disk drive by using the RAID facilities.
Action: Exchange the FRUs for new FRUs.
|
-
|
-
|
SRNs with most significant bit equal to 4
|
40000
|
SSA adapter card (100%)
|
Description: The SSA adapter card has failed.
Action: Exchange the FRU for a new FRU.
|
40004
41004
|
4 MB DRAM module 0 (99%)
SSA adapter card (1%)
|
Description: A 4 MB DRAM in adapter card has failed.
Failed module = n where SRN = 4n004.
Action: Exchange the FRUs for new FRUs.
|
40008
41008
|
8 MB DRAM module 0 (99%)
SSA adapter card (1%)
|
Description: A 8 MB DRAM in adapter card has failed.
Failed module = n where SRN = 4n008.
Action: Exchange the FRUs for new FRUs.
|
40016
41016
|
16 MB DRAM module 0 (99%)
SSA adapter card (1%)
|
Description: A 16 MB DRAM in adapter card has failed.
Failed module = n where SRN = 4n016.
Action: Exchange the FRUs for new FRUs.
|
40032
41032
|
32 MB DRAM module 0 (99%)
SSA adapter card (1%)
|
Description: A 32 MB DRAM in adapter card has failed.
Failed module = n where SRN = 4n032.
Action: Exchange the FRUs for new FRUs.
|
40064
41064
|
64 MB DRAM module 0 (99%)
SSA Adapter card (1%)
|
Description: A 64 MB DRAM in adapter card has failed.
Failed module = n where SRN = 4n064.
Action: Exchange the FRUs for new FRUs.
|
40128
41128
|
128 MB DRAM module 0 (99%)
SSA adapter card (1%)
|
Description: A 128 MB DRAM in adapter card has failed.
Failed module = n where SRN = 4n128.
Action: Exchange the FRUs for new FRUs.
|
42000
|
SDRAM modules (90%)
SSA adapter card (10%)
|
Description: No SDRAM module detected or POST is unable to determine the SDRAM size.
Action: Install or replace the correct size SDRAM. |
42200
|
None
|
Description: Other adapters on the SSA loop are using levels of microcode that
are not compatible.
Action: Install the latest level of adapter microcode onto all the other
adapters on the SSA loop. (use the RSM CheckLevel function on each adapter
in the SSA loop to check for microcode updates for that adapter).
|
42500
|
Fast-Write Cache Option Card (98%)
SSA adapter card (2%)
|
Description: The Fast-Write Cache Option Card has failed.
Action:
- Exchange the cache card for a new one.
- Switch on power to the using system.
- If the original cache card contained data that was not moved to the disk
drive, new error codes are produced. Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions for
these subsequent SRNs.
|
42510
|
None
|
Description: Not enough SDRAM available to run the Fast-Write Cache operation.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions for
this SRN.
|
42515
|
Fast-write Cache Option Card (90%)
SSA adapter card (10%)
|
Description: A fast-write disk is installed, but no Fast-Write Cache Option
Card has been detected. This problem can be caused because:
- The cache card is not installed correctly.
- The Fast-Write feature is not installed on this machine, but a disk drive
that is configured for fast-write operations has been added to the
subsystem.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions for
this SRN.
|
42520
|
Fast-Write Cache Option Card (100%)
|
Description: A Fast-Write Cache Option Card has failed. Data has been
written to the cache card, and cannot now be recovered. The location
of the lost data is not known. The disk drive is offline.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions for
this SRN.
|
42521
|
Fast-Write Cache Option Card (100%)
|
Description: A Fast-Write Cache Option Card has failed. Data has been
written to the cache card, and cannot now be recovered. The disk drives
that have lost data cannot be identified. All unsynchronized fast-write
disk drives that are attached to this adapter are offline.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions for
this SRN.
|
42522
|
Fast-Write Cache Option Card (100%)
|
Description: Fast-Write Cache failure detected. Data has been
written to the cache card, and cannot now be recovered. One or more 4K
blocks of data for a known disk drive has been lost and will be
unreadable.
Action: The Fast-Write Cache card must be replaced.
- The user should read (Datd recovery from a failed cache in the User and
Maintenance Information Manual) to determine the disk(s) invloved, the
extent of the data loss and the data recovery that should be performed.
- The user should delete fast-write for all devices for which fast-write is
'Offline' and any other devices that have fast-write enabled on the
failing adapter.
- Replace the fast-write cache card.
- The user should then re-enable fast-write for devices connected to the
new Cache Card.
|
42523
|
None
|
Description: The Fast-Write Cache Option Card has a bad version number.
Action: Install the correct adapter microcode for this cache card.
|
42524
|
Fast-Write Cache Option Card (100%)
|
Description: A fast-write disk drive (or drives) that does not contain
synchronized data has been detected. The Fast-Write Option Card, however,
cannot be detected. The disk drive (or drives) is offline.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions for
this SRN.
|
42525
|
Fast-Write Cache Option Card (100%)
|
Description: A fast-write logical disk contains unsynchronized data,
but the Fast-Write Option Card does not contain that data. One of
the following conditions occurred:
- The data was not synchronized on the old adapter before the disk
drive was moved to this adapter.
- The wrong Fast-Write Option Card was installed onto this adapter.
- The Fast-Write Option Card lost data because the battery failed, or
the data in the cache was deleted.
Action: The failing disk drive is offline.
- If the disk drive has just been moved from another adapter,
do either of the following actions :
- Return the disk drive to its original adapter.
- Move the original Fast-Write Cache Option Card to this
adapter so that the data can be synchronized.
- If the wrong Fast-Write Cache Option Card has been installed (for example,
if the adapter has been exchanged, but the original Fast-Write Cache Option Card
is still on the old adapter card), install the original Fast-Write Cache Option
Card onto this adapter.
- If the adapter card has been switched off for more than seven days, the battery
is discharged and data has been lost. If the adapter card has been switched off for
fewer than seven days, exchange the cache card for a new one, then do the following :
- Ask the customer to disable the Fast-Write option for :
- Each device for which the Fast-Write option is offline.
- All other devices that are connected to the failing adapter have the
Fast-Write option enabled.
For instructions on how to disable the Fast-Write option, see "Dealing with
Fast-Write Problems" in your Maintenance Guide.
- If the Fast-Write option has been disabled for a RAID-5 array, the system
disk for that array can no longer be configured. Delete the RAID-5 array, then
recreate it. For instructions on how to delete the array, see "Dealing with
Fast-Write Problems" in your Maintenance Guide.
- Ask the customer to re-enable the Fast-Write option for the devices that are
attached to the Fast-Write Cache Option Card.
|
42527
|
None
|
Description: A dormant fast-write cache entry exists.
Action: The fast-write cache contains unsynchronized data for a disk
drive that is no longer available. If possible, reconnect the disk drive
to the adapter to enable the data to be synchronized. If you cannot
reconnect the disk drive (for example, because the disk drive has failed),
the user should delete the dormant fast-write entry. Go to the SRN table in
the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
42528
|
None
|
Description: A fast-write disk drive has been detected that was previously
unsynchronized, but has since been configured on a different adapter.
Action: If the disk drive contains data that should be kept, return the
disk drive to the adapter that it was previously connected to.
If the disk does not contain data that should be kept:
- Ask the user to delete all offline items. Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions for
this SRN.
- Change the use of the disk drive as appropriate. Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
42529
|
Fast-Write Cache Option Card (100%)
|
Description: Cache Inactive - Battery Charging.
Action: The battery is in fast-charge. The battery will be in fast-charge for up to 60
minutes after the adapter has been powered on. During this time the cache will remain
inactive. (Inactive, means that fast-write disks can still be accessed but they will
not be utilising the fast write function).
If this condition persists for more than 60 minutes after the adapter has been powered
on, replace the cache card.
|
4252A
|
Fast-Write Cache Option Card (90%)
SSA adapter card (10%)
|
Description: System Voltage Low - Cache switched to Self-Refresh.
Action: Replace the FRUs in the order shown.
|
4252B
|
Fast-Write Cache Option Card battery (100%)
|
Description: Fast Write Cache Battery has reached the end of its useful life and
needs to be replaced. The Fast Write Cache is disabled.
Action: Replace the FRU for a new FRU.
|
4252C
|
Fast-Write Cache Option Card battery (100%)
|
Description: Fast Write Cache Battery needs to be replaced.
Action: Replace the FRU for a new FRU.
|
42540
|
Failure in another system unit.
User action setting Bypass Cache when 1-way
Configuration Change.
|
Description: Two way Fast Write Cache is configured to only operate when
both caches are available but one cache in now unavailable.
Action:
- If the partner system has powered off - power it back on.
- If the configuration has been changed review the configuration rules and
restore a valid configuration.
- Run diagnostics on the partner system and fix problems before re-testing
this system.
|
43PAA
|
Disk drive (90%)
SSA attachment (10%)
|
Description: An SSA device on the loop is preventing the completion
of the loop configuration.
Action: Use RSM to determine which device is preventing configuration
(see the user or maintenance information for your SSA device). The device
that is preventing configuration is the device that is beyond the
last-configured device on an open SSA loop.
|
44PAA
|
Disk drive (100%)
|
Description: A Disk drive has a "Failed" status.
Action: Use RSM to find the failing Disk drive
(see the user or maintenance information for your SSA device). If no
device is listed with a status of "Failed", use the PAA part of the
SRN to determine which device is failing. Before you exchange the
failing device, run concurrent diagnostics to that device to determine
the cause of the problem.
|
45PAA
|
Disk drive (40%)
SSA attachment (40%)
External SSA cables, Fibre-Optic Extenders, or fibre optic cables (18%)
Frame assembly (2%)
|
Description: The SSA attachment has detected an open SSA loop.
Action: Use RSM to determine which part of the SSA loop is failing.
(see the user or maintenance information for your SSA device).
|
46000
|
None
|
Description: A RAID array is in the Offline state because not enough
disk drives are present in the array to miantain data availability.
For RAID-0, at least one member disk drive of the array is missing.
For RAID-5, at least two component disk drives are missing.
Action: Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
46500
|
None
|
Description: A member disk drive is missing from an array, or the remote
NVRAM is not available.
Action: The array is in the Offline state. Find the missing member
disk drive or the other adapter card. If these cannot be found, delete
the array, then recreate it.
|
47000
|
None
|
Description: An attempt has been made to store in the SSA attachment
the details of more than 32 RAID arrays.
Action: Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
47500
|
None
|
Description: Part of the array data might have been lost.
Action: Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
48000
|
None
|
Description: The SSA attachment has detected a link configuration that
is not valid.
Action: Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
48500
|
None
|
Description: The array filter has detected a link configuration that is not
valid.
Action: Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
48600
|
None
|
Description: One member disk drive of an array is not on the SSA loop that
contains the other member disk drives of the array. The array is in the
Exposed state.
Action: All the member disk drives of an array must be on the same SSA
loop. Find all the members of the array. Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
48700
|
None
|
Description: Multiple member disk drives of an array are not on the SSA loop that
contains the other member disk drives of the array. The array is in the
Offline state.
Action: All the member disk drives of an array must be on the same SSA
loop. Find all the members of the array. Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
48750
|
The adapter cannot access the other adapter in the loop and either:
the secondary half of the array can be seen by the adapter and
Split Array Resolution is set to Primary or the Primary
half of the array can be seen by the adapter and Split Array Resolution
is set to Secondary.
This can be caused by a power failure on one half of the array or a break in
the SSA loop betwwn the two domains of the array.
|
Description: The array is offline because the primary/secondary domain of
the array is not present.
Action: This can be fixed by restoring power to the missing domain of the
array or repairing the broken loop that is preventing access to the other
disk drives.
If the other domain of the array has become permanently unavailable as a
result of a disaster, access to the remaining domain of the array can be
forced by changing the Split Array Resolution attribute however,
this should only be performed by the user if he can guarantee that
updates to the other domain of the array will not be performed. See the
Split Array Resolution section in your adapter User Guide and
Maintenance Information Manual before performing this operation.
- Select the array from the Logical View
- Select the Modify Attributes action and change the state of the
Split Resoultion attribute.
|
48755
|
This may have been caused by :
- Failure of an adapter AND a logical disk.
- A RAID member being connected to another SSA adapter(s)
- Split domain configuration where only one adapter is configured and
the adapter fails along with all the Primary or Secondary disks.
|
Description: One member of a RAID 1 array has been detected but the
adapter is unknown to the array member, or all the Primary or all the
Secondary disks of a RAID 10 array are present but the adapter is unknown
to the array.
Action: If this problem has resulted from an unintentional change to the
system configuration, restore the system to its original configuration.
If the problem has resulted from an adapter failure AND the failure of
the members of one domain of an array then perform the following actions
to attach the array to the adapter.
- Select the array from the Logical View
- Select the Modify Attributes action and change the state of the
Split Resoultion attribute.
- The array will now become available but will remain in the exposed or
degraded state until the missing array members have been added.
|
48760
|
This can be caused if a RAID 1 or a RAID 10 array has been split exactly
in half (by domain) and a write operation has been performed independantly
to both domains of the array.
|
Description: The array is offline because the split/join procedure was
not performed correctly.
Action: The data on the array is inconsistent. See the
Split Array Resolution section in your adapter User Guide and
Maintenance Information Manual before attempting to recover the array.
|
48800
|
None
|
Description: The Invalid-strip-table is full. Because of failures on multiple
member disk drives of an array, no access to the data on the array is
possible. The failed array is in the Offline state.
Action: Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
48900
|
None
|
Description: An array is not available; multiple devices have failed.
Multiple disk drives failed during an array building operation.
Action: Run diagnostics and the Certify service aid to all the disk
drives that were used to create the array. If problems occur, correct
these problems before you attempt to recreate the array.
|
48950
|
Disk drive (100%)
|
Description: A disk drive has caused an array building operation to fail.
Action: Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
49000
|
None
|
Description: An array is in the Degraded state because a disk drive
is not available to the array, and a write command has been sent to that
array.
Action: A disk drive might not be available for one of the following
reasons:
- The disk drive has failed.
- The disk drive has been removed from the subsystem.
- An SSA link has failed.
- A power failure has occurred.
Use RSM to find any failed disk drives, failed SSA links, or power failures
that may have caused the problem. Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
49100
|
None
|
Description: An array is in the Exposed state because a disk drive
is not available to the array.
Action: A disk drive can become not available for several
reasons:
- The disk drive has failed.
- The disk drive has been removed from the subsystem.
- An SSA link has failed.
- A power failure has occurred.
Use RSM to find any failed disk drives, failed SSA links, or power failures
that may have caused the problem. Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
49500
|
None
|
Description: No hot spare disk drives are available for a RAID array
that is configured for hot spare disk drives.
Action: Use RSM to find any failed disk drives, failed SSA links, or power
failures that may have caused the problem. Analyse the Event Log for any
SSA devices which have failed and follow the instructions if an SRN is
provided.
|
49510
|
SSA loop configuration problem.
|
Description: Hot-spare configuration is not synchronized.
Action:
- This problem has occurred because the cabling has changed or because
new hot-psare disks have been added to the loop.
- If the changes were not intentional restore the system to its original
configuration.
- If the changes were intentionl select the Hot-spare Pool List
via the adapter which raised the SRN.
Select each unsynchronized pool, and either Add more hot-spare disks
or modify the attributes to reduce the Minimum hot-spares value.
|
49520
|
An array member has used a hot-spare from a pool other than its specified
pool. If the hot-spare pools have been correctly configured this indicates
that more than one disk drive may have failed.
Disk drive module 100%
|
Description: Hot-spare optimization has been lost.
Action:
- Select the Hot-spare Pool List via the adapter which raised the
SRN.
- Select the pool with a status of Mixed.
- Note the array name and disk serial number that are listed
as being in the Wrong Pool. (This array component will be
exchanged later in the procedure after all rejected disk drives
have been replaced.)
- Goto RSM and "delete" any rejected resources, and note their
disk serial number. If the disk is not rejected it may have
failed. Replace the FRU and proceed to step 5.
- The disk with the serial number noted in step 3 should be exchanged for
the disk with the serial number noted in step 4. (or the new disk if the
disk was replaced). To do this, from the Logical View select the
array noted in step 3. Select the component disk as noted in step 3.
On the disk view, select Exchange Component. When presented with
the candidate list, select the disk with the serial number noted in step 4.
(or the new disk if the disk was replaced).
|
49530
|
The minimum number of hot-spares in the assigned pool is greater than the
number of hot-spares currently in the pool.
Disk drive module 100%
|
Description: Less than the specified number of disks remain in a hot-spare
pool.
Action:
- Goto RSM and "delete" any rejected resources. Note their
disk serial number. If there are no rejected disks, a drive may
have failed. Replace the FRU and proceed to step 2.
- Select the Hot-spare Pool List via the adapter which raised the
SRN.
- Select the pool with a status of Empty, Reduced or Critical.
- Add hot-spare resources to the pool. Either the disk(s) noted in step 1,
or any new disks have replaced failed resources.
|
49540
|
Hot-spares have been assigned to pools other than pool zero but other
adapters on the SSA loop are using versions of microcode that do not
support hot-spare pools.
|
Description: Adapters detected that do not support hot-spare-pools.
Action:
- This problem has occurred because the cabling has changed or because an
SSA adapter that does not support hot-spare pools has been added to the
SSA loop.
- If the changes were not intentional restore the system to its original
configuration.
- If the changes were intentional either:
- If the new SSA adapter is type LL05, upgrade to the latest version
of microcode. (Use the CheckLevel function)
- For all hot-spare pools connected to this adapter, select the
Hot-spare Pool View and removed all components from the pool.
|
49700
|
None
|
Description: The parity for the array is not complete.
Action: Go to the SRN table
in the user or maintenance information for the SSA device and follow the
instructions for this SRN.
|
49800
|
None
|
Description: A different adapter has been detected on each loop.
Action: Go to "Rules for SSA Loops" in your user or maintenance
information for your SSA device. Correct the configuration.
|
4A100
|
Disk drive (100%)
|
Description: The adapter cannot initialize a disk drive.
Action: Run diagnostics to all disk drives.
If the diagnostics fail, exchange the disk drive for a new disk drive.
If the diagnostics do not detect a failing disk drive, use RSM to search
for disk drives that are not configured.
Exchange, for new disk drives, all disk drives that are not configured.
|
4BPAA
|
Disk drive (100%)
|
Description: A disk drive at PAA cannot be configured, because its UID
cannot be read.
Action:
- Use RSM to find the failing device.
- Exchange the FRU for a new FRU.
|
4C000
|
None
|
Description: A configuration that is not valid has been detected. There
are disks that do not have failover protection.
Action: (IBM SSA RAID Cluster Adapter Only)
Go to "SSA Loop Configurations that Are Not Valid" in the
user or maintenance information for the SSA device. Correct the problem.
|
4C200
|
None
|
Description: A configuration that is not valid has been detected.
Corresponding SSA adapters are not wired together.
Action: (IBM SSA RAID Cluster Adapter Only)
Go to "SSA Loop Configurations that Are Not Valid" in the
user or maintenance information for the SSA device. Correct the problem.
|
4C400
|
None
|
Description: A configuration that is not valid has been detected.
One system must be configured as A and the other as B.
Action: (IBM SSA RAID Cluster Adapter Only)
Go to "SSA Loop Configurations that Are Not Valid" in the
user or maintenance information for the SSA device. Correct the problem.
|
4C600
|
None
|
Description: Failover has occurred. This SSA adapter is now controlling
the arrays.
Action: (IBM SSA RAID Cluster Adapter Only)
Use RSM to check the SSA loops for invalid connections
and run adapter diagnostics.
|
4C800
|
None
|
Description: Only one member of a RAID 1 array is present,
and its owning adapter serial number does not match that of this adapter.
Action: (IBM SSA RAID Cluster Adapter Only)
Do one of the following actions:
- Install the other member of the array onto this SSA adapter.
- Remove the array member from this SSA adapter.
- If you want to continue to use the one member on this SSA loop,
go to, and set the Split Resolution field to the member
number of the array member that you want to use.
|
4E000
|
Disk drive (100%)
|
Description: Data scrubbing has reconstructed a data block
and reassigned the affected blocks.
Action: If this SRN occurs three times in 24 hours, exchange the
FRU for a new FRU.
|
4F000
|
None
|
Description: The SSA adapter has detected duplicate resource numbers.
Action: The disk drive that has the duplicate resource number has been
designated as a "new" resource. Use RSM to reattach the disk drive in the
required position.
Note: In RSM, the resource can be found in the System (AIX) list,
which corresponds to the usage of "new".
|
4F101
|
None
|
Description: Both members of a RAID 1 array are indicating that they
have been updated while the other member was not available. The
UID/array name of the member that was not available
is reported. (A corresponding SRN 4F100 is also logged.)
Action: If you want to continue to use this array, you must specify one
of the members as the member that contains
good data, and update the data of the other member to match
it. Use RSM to modify the attributes of the resources,
and set the Split Resolution field to the member
number of the array member that you want to use.
|
4F200
|
None
|
Description: A member of a RAID 1 array has been rejected. The array
name is reported.
Action: Delete this SRN.
|
4F201
|
None
|
Description: A member of a RAID 1 array has been rejected.
The member UID is reported.
Action: Delete this SRN.
|
-
|
-
|
SRNs with most significant bit equal to 5
|
50000
|
SSA adapter card (100%)
|
Description: The SSA adapter failed to respond to the device driver.
Action: Exchange the FRU for a new FRU.
|
50001
|
SSA adapter card (100%)
|
Description: A data parity error has occurred.
Action: Exchange the FRU for a new FRU.
|
50002
|
SSA adapter card (100%)
|
Description: An SSA adapter DMA error has occurred.
Action: Exchange the FRU for a new FRU.
|
50004
|
SSA adapter card (100%)
|
Description: Channel check.
Action: Exchange the FRU for a new FRU.
|
50005
|
SSA adapter card (100%)
|
Description: A software error has occurred.
Action: Go to the SRN table in the user or maintenance information
for the SSA device and follow the instructions for this SRN.
|
50006
|
SSA adapter card (100%)
|
Description: A channel check has occurred.
Action: Exchange the FRU for a new FRU.
|
50007
|
SSA adapter card (100%)
|
Description: The IOCC detected an internal error.
Action: Exchange the FRU for a new FRU.
|
50008
|
SSA adapter card (100%)
|
Description: Unable to read or write the POS registers or PCI
configuration space.
Action: Exchange the FRU for a new FRU.
|
50010
|
SSA adapter card (100%)
|
Description: An SSA adapter or device drive protocol error has
occurred.
Action: Go to the SRN table in the user or maintenance information
for the SSA device and follow the instructions for this SRN.
|
50012
|
SSA adapter card (100%)
|
Description: The SSA adapter microcode has hung.
Action: Run non-concurrent diagnostics to the SSA adapter.
If the diagnostics fail, exchange the FRU for a new FRU.
If the diagnostics do not fail, go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
50013
|
SSA adapter card (100%)
|
Description: The SSA adapter card has failed.
Action: Exchange the FRU for a new FRU.
|
50100
|
None
|
Description: An attempt was made to log an error against a disk drive that is not
available to the using system.
Action: (AIX Users Only) This problem has occurred for one of the
following reasons:
- A user deleted a physical disk from the system configuration. In such an
instance, the logical disk that is related to the physical disk continues to
operate normally. If the disk drive tries to log an error, however the SRN (50100)
is produced. Use RSM to run cfgmgr to return the physical disk
to the system configuration.
- A device has tried to log an error during system configuration. To find
the failing device, run diagnostics ot the devices that are attached to this
SSA adapter.
|
50200
|
None
|
Description: A duplicate node number has been detected.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
50411
|
SSA adapter card (40%)
External SSA cables (30%)
Disk drive (30%)
|
Description: The SSA adapter has detected an SS_SIC_CLASS1 error.
Action: This error can be caused by an adapter hardware failure, or by
exessive electrical interference on the SSA loop. Exchange the FRUs for new FRUs
in the given sequence in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
50422
|
SSA adapter card (70%)
Disk drive (30%)
|
Description: The SSA adapter has detected an SS_TIMEOUT error. A
transaction has exceeded its timeout.
Action: This problem can be caused by disk driver errors. Run diagnostics
to all disk drives attached to the adapter. If problems are found resolve
those problems. If no problems are found run diagnostics to this adapter.
If the diagnostics do not fail go to (software and microcode errors, in
the User Guide and Maintenance Information Manual) before replacing the
adapter.
|
50425
|
None
|
Description: The SSA adapter has detected an SS_LINK_CONFIG_FAILED error.
SSA devices cannot be configured because one device in the SSA loop is causing
link responses that are not valid.
Action: Isolate the failing device:
- If only one SSA loop is connected to the adapter, go to step 2.
If two SSA loops are connected to the adapter, disconnect one loop,
and run diagnostics to the adapter, to determine which loop contains the failing
device. Then go to step 2.
- Disconnect the first device on the SSA loop that contains the failing device,
and run diagnostics to the adapter.
- If the diagnostics show that the failing device is still in the SSA loop,
reconnect the device, and disconnect the next device in sequence.
- Run the diagnostics again.
- Repeat steps 3 and 4 until you isolate the failing device.
|
504XX
|
SSA adapter card (100%)
|
Description: The SSA adapter microcode has hung.
Action: Run diagnostics to the SSA adapter. If the diagnostics fail,
exchange the FRU for a new FRU. If the diagnostics do not fail, go to the
SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
-
|
-
|
SRNs with most significant bit equal to 6
|
60000
|
SSA adapter card (100%)
|
Description: The SSA adapter is missing from the expected configuration.
Action: Verify the SSA adapter card is installed in the expected slot of
the using system.
Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
60200
|
System power
|
Description: The 7133 cannot be turned on.
Action: Go to 'Power' in your User Guide and Maintenance Information
manual for the SSA device and follow the instructions for this SRN.
|
60210
|
Disk drive module (100%)
|
Description: A disk drive module has its Check light on.
Action: Exchange the FRU for a new FRU.
|
60220
|
Fan-and-power-supply assembly (100%)
|
Description: A fan-and-power-supply assembly has its Check light on.
Action: Exchange the FRU for a new FRU.
|
60230
|
Enclosure (100%)
|
Description: A 7133 has an unexpected Check Light on.
Action: Go to 'Power' in your User Guide and Maintenance Information
manual for the SSA device and follow the instructions for this SRN.
|
60240
|
None
|
Description: A configuration problem has occurred.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
-
|
None
|
SRNs with most significant bit equal to 7
Description: An SSA device is missing from the expected configuration of the
SSA loop.
Action: (AIX Users Only) Go to the service information for the enclosure in which the
missing device should be installed.
Note: In this SRN, an X represents a digit 0 thorough F.
|
-
|
None
|
SRNs with most significant bit equal to 8
Description: SRNs in this range are used by the SSA enclosure (subsystem).
Action: If the SRN is not listed above, go to the SRN table in the user or
maintenance information for the SSA enclosure and follow the instructions
for this SRN.
Note: In this SRN, an X represents a digit 0 through F.
|
80200
|
None
|
Description: The 7133 cannot be switched on.
Action: (AIX Users Only) Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
80203
|
Disk drive (100%)
|
Description: A Disk drive has its Check light on.
Action: Exchange the FRU for a new FRU.
|
80210
|
Controller card assembly (100%)
|
Description: The controller card has failed.
Action: Exchange the FRU for a new FRU.
|
80211
|
Operator panel (95%)
Controller card assembly (5%)
|
Description: The Operator Panel has failed.
Action: Exchange the FRU for a new FRU.
|
80215
|
None
|
Description: The 7133 has an unexpected Check light on.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
80221
80222
|
Power supply assembly (95%)
Controller card assembly (3%)
Frame assembly (2%)
|
Description: The power supply assembly in position X has failed.
- 80221 means the power supply in position 1
- 80222 means the power supply in position 2
Action: Exchange the FRU for new FRU.
|
80231
80232
80233
|
Fan assembly (95%)
Controller card assembly (3%)
Frame assembly (2%)
|
Description: Fan assembly in position X has failed.
- 80231 means the fan assembly in position 1
- 80232 means the fan assembly in position 2
- 80233 means the fan assembly in position 3
Action: Exchange the FRU for new FRU.
|
80241
80242
80243
80244
80245
80246
80247
80248
|
Bypass card (95%)
Controller card assembly (3%)
Frame assembly (2%)
|
Description: Bypass card SSA port X has failed.
- 80241 means SSA port 1
- 80242 means SSA port 16
- 80243 means SSA port 4
- 80244 means SSA port 5
- 80245 means SSA port 8
- 80246 means SSA port 9
- 80247 means SSA port 12
- 80248 means SSA port 13
Action: Exchange the FRU for a new FRU.
|
80251
|
None
|
Description: Critical Over-Temperature has been detected.
Action: Take actions to decrease the ambient temperature.
Note: If this error causes the internal DC power of the 7133 to
switch off (that is, the 7133 enters Standby mode), the internal DC
switches on automatically after the temperature has decreased and has
remained more than 5°C below the critical temperature for 15
minutes.
|
80252
|
None
|
Description: Over-Temperature Warning level has been exceeded.
Action: Take actions to decrease the ambient temperature.
|
80253
|
None
|
Description: Critical Under-Temperature has been detected.
Action: Take actions to increase the ambient temperature.
Note: If this error causes the internal DC power of the 7133 to
switch off (that is, the 7133 enters Standby mode), the internal DC
switches on automatically after the temperature has increased and has
remained more than 5°C above the critical temperature for 15
minutes.
|
80254
|
None
|
Description: Under-Temperature Warning level has been exceeded.
Action: Take actions to increase the ambient temperature.
|
80260
|
None
|
Description: An empty Disk drive slot has been reported.
Action: Correct the problem.
|
80280
|
None
|
Description: A Disk drive cannot be configured for some unknown reason.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
80290
|
Controller card assembly (97%)
None (3%)
|
Description: A function has failed because access to the 7133 controller is not
possible. This problem may be caused by system activity.
Action: Check whether you can get access to the disk drives of the 7133:
- If you can get access, run the failing function again. If the same SRN
is generated, exchange the FRU for an new FRU.
- If you cannot get access, solve the problem that prevents access to the
disk drives, then run the failing function again.
|
-
|
-
|
SRNs with most significant bit equal to 9
|
-
|
-
|
SRNs with most significant bit equal to A
|
AC000
|
None
|
Description: A configuration that is not valid has been detected.
Some disk drives do not have failover protection.
Action: (IBM SSA RAID Cluster Adapter Only)
Go to the user or maintenance information for the SSA device and
follow the instructions for this SRN.
|
-
|
-
|
SRNs with most significant bit equal to B
|
-
|
-
|
SRNs with most significant bit equal to C
|
-
|
-
|
SRNs with most significant bit equal to D
|
D0000
|
Disk drive (100%)
|
Description: The using system cannot configure the Disk drive.
Action: This is porbably a software problem. Try again to configure the
Disk drive. Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
D0100
|
Disk drive (100%)
|
Description: Unable to clear a Disk drive reservation.
Action: Exchange the FRU for a new FRU.
|
D0101
|
Disk drive (100%)
|
Description: The Disk drive has been reserved since the
diagnostics started.
Action: The Disk drive is in use. Release the disk drive
module, and run the diagnostics again.
|
D0102
|
None
|
Description: The command line diagnostics have detected that the device
is reserved or fenced out.
Action: (AIX Users Only) Use the -u flag to
break the reservation or fence.
Warning: If another using system is using this device, unpredictable
results may occur if you break the reservation or fence.
|
D0103
|
None
|
Description: Diagnostics attempted to break a reservation but this function
is not supported by this adapter.
Action: The disk drive being used by another adapter. Release the disk drive
module and run the diagnostics again.
|
D0200
|
Disk drive (100%)
|
Description: The Disk drive timed out while the diagnostics were
running.
Action: Rerun the diagnostics. If the problem remains, exchange the FRU for
a new FRU.
|
D0300
|
Disk drive (100%)
|
Description: The Disk drive failed the diagnostic test.
Action: Exchange the FRU for a new FRU.
|
D0400
|
Disk drive (100%)
|
Description: The Disk drive is not ready while the diagnostics
are running
Action: Rerun the diagnostics. If the problems remains, exchange the
FRU for a new FRU.
|
D0450
|
None
|
Description: A Format operation is in progress.
Action: The Format operation that was started on this Disk drive
has not yet finished.
A Format operation can take up to 30 minutes to run. Wait for it to finish
before you run the diagnostics again. You can observe the progress of the
Format operation by refreshing the disk device module resource view or list
within RSM.
|
D0460
|
None
|
Description: A Format operation has been degraded.
Action: The Format operation that was started on this Disk drive
did not finish. Possibly, the Disk drive was switched off while
the Format operation was running. Run the Format service aid to format this
Disk drive.
|
D4000
|
SSA adapter card (100%)
|
Description: The diagnostics cannot configure the SSA adapter.
Action: Exchange the FRU for a new FRU.
|
D4100
|
SSA adapter card (100%)
|
Description: The diagnostics cannot open the SSA adapter.
Action: Exchange the FRU for a new FRU.
|
D4300
|
SSA adapter card (100%)
|
Description: The diagnostics have detected an SSA adapter POST failure.
Action: Exchange the FRU for a new FRU.
|
D44XX
|
SSA adapter card (100%)
|
Description: The diagnostics have detected that the SSA adapter has corrupted
the microcode, but cannot download a new version of microcode.
Action: Exchange the FRU for a new FRU.
Note: In this SRN, an X represents a digit 0 through F.
|
D6PAA
|
External SSA cables (30%)
Internal SSA connections (30%)
Disk drive module (30%)
SSA adapter card (10%)
|
Description: A high-speed SSA link is running at low-speed. This error is logged when the
ssa link speed diagnostics is run.
Action: Run the link speed diagnostics from RSM to determine the cause of the problem.
|
D6FFF
|
External SSA cables (30%)
Internal SSA connections (30%)
Disk drive module (30%)
SSA adapter card (10%)
|
Description: A high-speed SSA link is running at low-speed. This error is logged when the
SSA link speed diagnostics is run.
Action: This SRN will have been logged against an individual disk. This disk has one of its
ports running at low speed when it is capable of high speed. Check the cables. If the cable
types are correct, replace the FRU.
|
D8000
|
Controller card assembly (99%)
Frame assembly(1%)
|
Description: The diagnostics cannot get access to the controller.
Action: Exchange the FRU for a new FRU.
|
D8300
|
Controller card assembly (100%)
|
Description: The diagnostics have detected a controller failure.
Action: Exchange the FRU for a new FRU.
|
DFFFF
|
None
|
Description: A command or parameter that has been sent or recieved is not
valid. This problem is caused either by the SSA adapter, or by an error in
the microcode.
Action: Go to the SRN table in the user or
maintenance information for the SSA device and follow the instructions
for this SRN.
|
-
|
-
|
SRNs with most significant bit equal to E
|
-
|
-
|
SRNs with most significant bit equal to F
|
-
|
-
|
SRNs with most significant bit equal to S
|
SSAXX
|
None
|
Description: Service aid error code.
Action: See the user or maintenance information for your using-system
SSA attachment for details.
Note: In this SRN, an X represents a digit 0 through F.
|