If you need to look beyond the information center to answer your question or resolve your problem, you can use one or more of the following approaches:
The IBM Support Portal is a unified, centralized view of all technical support tools and information for all IBM systems, software, and services. The IBM Support Portal lets you access the IBM electronic support portfolio from one place. You can tailor the pages to focus on the information and resources that you need for problem prevention and faster problem resolution.
Familiarize yourself with the IBM Support Portal by viewing the demo videos at https://www.ibm.com/blogs/SPNA/entry/the_ibm_support_portal_videos?lang=en_us about this tool. These videos introduce you to the IBM Support Portal, explore troubleshooting and other resources, and demonstrate how you can tailor the page by moving, adding, and deleting portlets.
Access a specific IBM Software Support site:
In addition, you can use the built in Updater facility in IBM Support Assistant to obtain IBM Support Assistant upgrades and new features to add support for additional software products and capabilities as they become available.
For more information, and to download and start using the IBM Support Assistant for IBM System z Enterprise Development Tools & Compilers products, please visit http://www.ibm.com/support/docview.wss?rs=2300&context=SSFMHB&dc=D600&uid=swg21242707&loc=en_US&cs=UTF-8&lang=en.
General information about the IBM Support Assistant can be found on the IBM Support Assistant home page at http://www.ibm.com/software/support/isa.
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