Configuring service alert for SAN Volume Controller

This task provides step-by-step instructions for configuring IBM Director for the SAN Volume Controller error notification and service alert.

The SAN Volume Controller MIB must have been compiled on the master console.

Perform the following steps to configure the master console to support the Service Alert feature:

  1. Log on to the master console.
  2. From the desktop double-click the IBM Director console icon to open the IBM Director console.
  3. Log on to the IBM Director console.
  4. From the IBM Director main panel, click Tasks.
  5. In the Tasks menu, click Event Action Plan Builder. The Event Action Plan Builder window opens.
  6. From the Event Action Plan Builder window, right-click Simple Event Filter and click New.
  7. A new simple event filter builder window opens. Perform the following steps:
    1. In the Event Type tab, make sure that the Any option is not checked.
    2. Expand the tree in the Event Type tab to select the following:

      SNMP.iso.org.dod.internet.private.enterprises.ibm.ibmProd.ibmprod190

    3. Click File, and then click Save as.
    4. Enter 2145CallHome and the name of the event filter and click OK.
  8. Right-click Send an Internet (SMTP) E-mail in the right column of the Event Action Plan Builder menu and click Customize.
  9. Enter the following information in the displayed form:
    • Internet E-mail address. If the SAN File System is located in Canada or the United States, enter callhome1@de.ibm.com. If the SAN File System is located anywhere else in the world, enter callhome0@de.ibm.com.
    • Reply to. Enter the E-mail address of an administrative contact at the site.
    • SMTP e-mail server. Enter the name or IP address of the SMTP mail server.
    • SMTP port. Enter the port number through which e-mail is sent on your e-mail server. The default is 25.
    • Subject of E-mail Message — Enter the following text: 2145 Error Notification.
    • Body of E-mail message — Enter the following text as shown.
      #Contact name =contact_name
      #Contact phone =telephone_number 
      #Offshift phone = telephone_number
      #Machine location = machine_location# Record Type = 1
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.1
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.2
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.3
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.4
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.5
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.6
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.7
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.8
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.9
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.10
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.11
      &iso.org.dod.internet.private.enterprises.ibm.ibmProd.190.4.12
    Note: E-mails will include the text of the service alert message.
  10. Click File, and then click Save As.
  11. Enter 2145ErrorNot as the name of the e-mail action, and then click OK.
  12. Expand the Event Action Plan -> Log All Events hierarchy in the left column of the Event Action Plan window.
  13. Expand the Simple Event Filter hierarchy in the middle column of the Event Action Plan Builder window.
  14. Drag the 2145CallHome event filter from the middle column to Log All Events in the left column.
  15. Click Yes in response to any warning pop-up windows that open.
  16. Expand the Send an Internet (SMTP) E-mail hierarchy in the right column of the Event Action Plan Builder menu.
  17. Drag the 2145ErrorNot item from the Send an Internet (SMTP) E-mail hierarchy to the 2145CallHome item in the left column.
  18. Click Yes in response to any warning pop-up windows that open.
  19. Optionally, enable the action history, which will show a history of all events.
    1. Right click the action plan that you just created.
    2. Click Action History.
    3. Click Enable.
  20. Close the Event Action Builder window.
  21. Close the IBM Director window.

Parent topic: Setting up service alert for SAN Volume Controller

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