Setting up service alert for SAN Volume Controller

This topic provides an overview of configuring service alerts for SAN Volume Controller.

The Service Alert feature works as follows:

  1. The SAN Volume Controller raises an SNMP trap as the result of a detected error.
  2. IBM Director on the master console receives notification of the trap
  3. IBM Director collects the trap and sends a specifically formatted e-mail to the following location:
    • IBM Retain, which interrogates the e-mail and generates a Service Alert request in the IBM Call Management System.
    • A user-specified location (for example, the system administrator)
To configure service alerts, you need to compile the MIB for the SAN Volume Controller and configure Service Alerts. You can also setup up e-mail notification.

Parent topic: Configuring the master console

(C) Copyright IBM Corporation 2004. All Rights Reserved.