Manually completing the removal of Performance Manager for Windows Removing Performance Manager for Windows

If the Performance Manager uninstallation program has failed, you can use this procedure to complete the removal process. You can use this procedure to clean up the following files and directories for the instance that you are removing:

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Prerequisites
Attention: Attention: Perform this procedure only after running the Performance Manager uninstallation program if the uninstallation program did not complete successfully. If you perform this procedure under any other circumstances, you might delete files that are required.
Steps

Perform the following steps to clean up your system if the uninstallation program for Performance Manager has failed:

  1. Clean up the vpd.properties file:
    1. Locate vpd.properties file within the %WINDIR% directory (for example, C:\WINNT\vpd.properties).
    2. Create a backup copy of this vpd.properties file.
    3. Edit the vpd.properties file using a text editor.
    4. Delete all the lines that start with ibmmdmpm .
      Note:Note: Be careful not to delete other products entries. For example, the IBM TotalStorage CIM Agent for ESS V1R2 product keys start with the following string: ibmcimagent
    5. Save the modifications.
    6. Close the text editor.
  2. Clean up the system registry:
    Note:Note: Use care when using the regedit.exe editor to view and edit the system registry. The editor does not warn you of editing errors, and a corrupt registry can disrupt your system to the point where your only option is to reinstall the Windows operating system.
    1. Use the regback.exe program from the Windows Resource Kit to back up the registry. This step is a precaution for less experienced users.
    2. From a command prompt window, type regedit.exe to open and edit the Windows system registry.
    3. Delete the HKEY_LOCAL_MACHINE\SOFTWARE\IBM\IBM Performance Manager registry key, if it exists.
    4. Delete the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows \CurrentVersion\Uninstall\ibmmdmpm registry key, if it exists.
    5. Close the Windows system registry.
  3. Delete any remaining installation files and directories:
    1. If you want to preserve any of the files or the product installation directory (for example, C:\Program Files\IBM\mdm\pm), make backup copies of those files in another directory.
    2. Delete the Multiple Device Manager installation directory (for example, C:\Program Files\IBM\mdm\pm).
Related topics Removing Performance Manager for Windows

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